Last updated: October 5, 2026
These terms govern your use of Total Logistics Command, a jobsite delivery scheduling and gate-coordination tool for construction general contractors and their subcontractors, operated by TLC APP LLC, a North Carolina limited liability company (1295 Carter Loop Road, Rockwell, NC 28138) ("TLC," "we," "us"). By creating an account, joining a jobsite, or using a shared delivery pass, you agree to these terms.
TLC lets a subcontractor request a delivery window, a job admin approve or deny it, and gate staff confirm a truck's delivery on arrival by scanning a QR pass. It is a coordination tool between the parties already working on a given jobsite — it does not itself contract for, insure, or guarantee any delivery.
You're responsible for the accuracy of the information you submit (contact details, delivery information) and for anything done under your account. Access to a specific job's data is controlled by that job's admin — TLC does not grant access to a jobsite on request outside that job's own approval process.
TLC (Total Logistics Command) sends operational text messages only, never marketing. Delivery status and pass messages go to people who give a phone number when checking in a truck or requesting a delivery. Urgent jobsite safety announcements (such as a site closure or evacuation) go to members of a jobsite who check the separate text-message consent box when joining it. Consent to receive texts is not required to join a jobsite or use TLC.
A delivery pass (QR code, pass code, and associated details) represents a specific approved delivery on a specific jobsite. Once shared — by text, email, or print — TLC has no ability to recall or restrict further redistribution of that pass. The general contractor responsible for the jobsite, and TLC, are not liable for any loss, damage, or misuse arising from a delivery pass being shared or forwarded beyond its original recipient.
Don't use TLC to submit false delivery information, impersonate another person or company, attempt to access a jobsite you don't have a legitimate reason to be on, or interfere with the service's normal operation.
TLC is provided "as is." We work to keep the service reliable, but we don't guarantee it will be uninterrupted or error-free. To the fullest extent permitted by law, TLC is not liable for delays, missed deliveries, or disputes between a general contractor, subcontractor, trucking company, or driver — those relationships and their terms exist independently of, and are not created by, this tool.
We may update these terms as the product changes. Continuing to use TLC after an update means you accept the revised terms.
Questions about these terms? Email Brian@totallogisticscommand.com.
TLC APP LLC · 1295 Carter Loop Road, Rockwell, NC 28138